Privacy Policy
Last Updated: July 9, 2025
Dono ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard personal information when you use our mobile application, website, or related services (collectively, the "Service").
We do not sell, rent, or use personal data for advertising purposes. We do not share volunteer or student information with third parties without your explicit consent.
1. Information We Collect
We collect limited personal data necessary to deliver and improve the Service. This may include:
- Name and email address
- Volunteer-related activity data (e.g., hours completed, delivery logs)
- Device and usage information (e.g., IP address, app performance metrics)
- Login data from third-party services (e.g., Google or Facebook), if used to sign in
We do not collect sensitive data such as health information, contact lists, or detailed location history unless explicitly required for core functions you initiate.
2. How We Use Your Information
We use personal data only for the following purposes:
- To create and manage user accounts
- To track volunteer hours and delivery activity
- To notify users about assignments, reminders, or updates
- To comply with legal obligations or school verification requirements
- To improve the performance, safety, and reliability of the Service
3. Data Sharing and Disclosure
We do not sell, rent, or monetize user data. We do not share personal information with advertisers or marketing platforms.
We may share limited data in the following cases:
- With trusted service providers under strict data protection obligations (e.g., hosting services)
- To comply with legal requirements (e.g., court orders, government requests)
- With user consent
4. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy. Volunteer logs may be retained to support school credit, verification, or compliance.
You may request account deletion at any time by contacting us at: contact@donovolunteering.com
5. Children's Privacy
The Service is not intended for children under the age of 13. We do not knowingly collect data from children. If you believe we have unintentionally collected data from a child under 13, please contact us and we will delete it promptly.
6. Data Security
We use commercially reasonable measures to protect your information from unauthorized access or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.
7. External Links
Our Service may include links to external websites. We are not responsible for the content or privacy practices of those third-party sites.
8. Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be communicated through the app or our website. Your continued use of the Service after updates constitutes your acceptance of the revised policy.
9. Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact us:
Email: info@donovolunteering.com
Phone: +609-610-1486
Name: Margarita Ivanova
Email: margivanova@donovolunteering.com
Phone: +609-610-1486